Plan, trial and billing

The free trial

New accounts get 30 days of everything, with no card needed. Look around the sample store before you sign up and your trial is 2 months. The trial waits for you: it starts counting the day you connect your Amazon store (Seller Central or Amazon Ads), so it can't run out before you've seen your own numbers.

Two plans

• Free plan: Amazon owes you, Reimbursements and Fee check, at no cost and with no time limit. No card, and no commission when you file the claims yourself (MyProfit can file them for you: 25% of what Amazon pays on the free plan, 10% with the Seller plan).
• Seller plan: $19.99 a month with every feature included: profit, P&L, settlements, ads, sales tax, shipping, Xero and QuickBooks. There are no add-ons or per-order fees.

Subscribing

Choose Subscribe (in Settings under Billing, or on the page you see when the trial ends). You pay on Stripe's secure checkout page; MyProfit never sees your card.

• Subscribe during your trial and your card is saved now but first charged when the trial ends.
• Subscribe after the trial and you're charged straight away, then monthly.

Your card, invoices and cancelling

In Settings, choose Open billing. That opens your billing page at Stripe, where you can change your card, download invoices and receipts, or cancel. Cancelling stops the renewal: you keep MyProfit until the end of the month you've paid for.

If a payment fails

Stripe tries the card again over the next few days, and Settings shows Payment failed. Update your card on the billing page and the next attempt goes through. If Stripe can't collect after its retries, MyProfit asks you to subscribe again.

When the trial ends

If you haven't subscribed, your account moves to the free plan: Amazon owes you, Reimbursements and Fee check keep working, the profit autopilot keeps showing its suggestions (applying them needs the Seller plan), and the other pages (marked with a lock in the menu) lead to the subscribe page. Your data isn't deleted, so you pick up where you left off once you subscribe. If a subscription is cancelled or Stripe gives up on a payment, the account moves to the free plan the same way.